Right of cancellation
- Cancellation policy for customers from Germany, France, Switzerland, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary:
Only consumers have the following right of withdrawal:
• Right to retract
Right to retract
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you who is not the carrier took possession of the goods.
To exercise your right of withdrawal, you must send us (BAYARD ART CONSULTING, Hasselwerder Strasse 31 (NO SHOP, ONLINE ONLY), 12439 Berlin, Germany, Tel.+4915213719610, info (at) bayard (dot) store) a clear declaration statement (for example, a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model revocation form for this, but it is not mandatory.
To meet the cancellation deadline, all you have to do is to send the communication concerning your exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we have paid you all payments we have received from you, including delivery costs (except for additional costs resulting from your choosing a type of delivery other than delivery cheapest standard we offer), immediately and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this refund, we use the same means of payment that you used in the original transaction unless something else has been expressly agreed with you; under no circumstances will you be charged for this reimbursement. We may refuse reimbursement until we have collected the goods or until you have provided proof that
You must return the goods to us (BAYARD ART CONSULTING, Berlin, Germany) immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are solely responsible for any decrease in the value of the goods resulting from manipulations other than those necessary to establish the nature, characteristics, and functioning of the goods.
Sample withdrawal form
(If you wish to revoke the contract, please complete this form and return it.)
At BAYARD ART CONSULTING, Hasselwerderstrasse 31, 12439 Berlin, Germany, info (at) bayard (dot) store:
I/we hereby revoke (*)
that of me/us (*)
the contract concluded for the purchase of the following good ()/the provision of the following service ()
Order number: ____________
Ordered on (__/__/2023) / received on (__/__/2023)
Name of consumer(s): _________________________
Address of consumer(s): _________________________
Signature of the consumer(s) (only if the notification is on paper)
(*) Delete unnecessary mentions.
The right of withdrawal does not apply to the delivery of goods manufactured according to customer specifications or clearly tailored to personal needs or in the event of the delivery of prints, NFT, digital artworks, audio or video artworks, and recordings, or software, provided that the delivered data carriers have been unsealed by you. The package must not be opened and is still new. The package and the artwork must be in perfect condition to be returned. The same as sent to you by us. All orders returned without verifying the conformity will be refused by our team and returned to the buyer.
- For customers in all other countries, no right of withdrawal applies and sales are final. No refund will be made and no returns will be tolerated.